What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process transactions, and keep your account secure. This includes your name, email address, phone number, and the e-wallet details you use — whether that's DANA, OVO, or GoPay. We also
-
1
log device and session data to detect unusual activity and protect your wallet balance. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those services need to complete your transaction. We
-
2
retain account data for as long as your account is active and for a period after closure as required by applicable regulations. Where local law in Indonesia governs data handling, we follow those requirements. Access to this platform and its data practices is available where local
-
3
law permits. If you want to know exactly what data we hold on your account, you can request a copy through our support channel at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.